Privacy Policy

1. Definition and nature of personal data

When you use our site, we may ask you to provide us with personal data about you.

The term “personal data” refers to all data which makes it possible to identify an individual, which corresponds in particular to your name, first names, pseudonym, photograph, postal and e-mail addresses, telephone numbers, date of birth, data relating to your transactions on the site, details of your purchases and subscriptions, bank card numbers, as well as any other information that you choose to communicate to us about yourself.

2. Purpose of this charter

The purpose of this charter is to inform you about the means we use to collect your personal data, with the strictest respect for your rights.

We inform you on this subject that we comply, in the collection and management of your personal data, with Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms, in its current version.

3. Identity of the person responsible for data collection

The person responsible for collecting your personal data is YOUR COMPANY

4. Collection of personal data

Your personal data is collected to meet one or more of the following purposes:

  • Manage your access to certain services accessible on the site and their use,
  • Carry out operations relating to customer management concerning contracts, orders, deliveries, invoices, loyalty programs, monitoring of relationships with customers,
  • Create a file of registered members, users, customers and prospects,
  • Send newsletters, solicitations and promotional messages. If you do not wish this, we give you the option of expressing your refusal on this subject when collecting your data;
  • Develop commercial and traffic statistics for our services,
  • Organize competitions, lotteries and all promotional operations, excluding online gambling and games of chance subject to approval by the Online Games Regulatory Authority,
  • Manage the management of people’s opinions on products, services or content,
  • Manage unpaid debts and possible disputes regarding the use of our products and services,
  • Comply with our legal and regulatory obligations.

We inform you, when collecting your personal data, whether certain data must be provided or whether it is optional. We also tell you what the possible consequences of a failure to respond are.

5. Recipients of the collected data

The staff of our company, the services responsible for control (in particular auditors) and our subcontractors will have access to your personal data.

Public bodies may also be recipients of your personal data, exclusively to meet our legal obligations, court officers, ministerial officers and bodies responsible for debt recovery.

6. Transfer of personal data

Your personal data may be subject to transfer, rental or exchange for the benefit of third parties. If you wish, we give you the option of checking a box expressing your agreement to this subject when collecting your data.

7. Duration of retention of personal data

  • Concerning data relating to the management of customers and prospects:

Your personal data will not be kept beyond the period strictly necessary for the management of our commercial relationship with you. However, data enabling the establishment of proof of a right or a contract, which must be kept for compliance with a legal obligation, will be kept for the period provided for by the law in force.

Concerning possible prospecting operations aimed at customers, their data may be kept for a period of three years from the end of the commercial relationship.

Personal data relating to a prospect, not a customer, may be kept for a period of three years from their collection or the last contact from the prospect.

At the end of this three-year period, we may contact you again to find out if you wish to continue to receive commercial solicitations.

  • Regarding identity documents:

If the right of access or rectification is exercised, data relating to identity documents may be kept for the period provided for in Article 9 of the Code of Criminal Procedure, i.e. one year. In the event of exercising the right of opposition, this data may be archived during the limitation period provided for by Article 8 of the Code of Criminal Procedure, i.e. three years.

  • Regarding data relating to bank cards:

Financial transactions relating to the payment of purchases and fees via the site are entrusted to a payment service provider who ensures their smooth running and security.

For the purposes of the services, this payment service provider may be the recipient of your personal data relating to your bank card numbers, which it collects and stores in our name and on our behalf.

We do not have access to this data.

To enable you to regularly make purchases or pay related costs on the site, your data relating to your bank cards are kept during the time of your registration on the site and at the very least, until the moment you make your last transaction.

By having checked the box expressly provided for this purpose on the site, you give us your express consent for this storage.

Data relating to the visual cryptogram or CVV2, written on your bank card, is not stored.

If you refuse to have your personal data relating to your bank card numbers kept under the conditions specified above, we will not keep this data beyond the time necessary to allow the transaction to be completed.

In any case, the data relating to these may be kept, for the purpose of proof in the event of a possible challenge to the transaction, in intermediate archives, for the duration provided for by article L 133-24 of the Code monetary and financial, in this case 13 months following the debit date. This period can be extended to 15 months in order to take into account the possibility of using deferred debit payment cards.

  • Concerning the management of opposition lists to be received from prospecting:

The information allowing your right of opposition to be taken into account is kept for a minimum of three years from the exercise of the right of opposition.

  • Regarding audience measurement statistics:

The information stored in the users’ terminal or any other element used to identify users and allowing their traceability or attendance will not be kept beyond 6 months.

8. Security

We inform you to take all useful precautions, appropriate organizational and technical measures to preserve the security, integrity and confidentiality of your personal data and in particular, to prevent them from being distorted, damaged or from unauthorized third parties having access to them. . We also use or may use secure payment systems that comply with the state of the art and applicable regulations.

9. Cookies

Cookies are text files, often encrypted, stored in your browser. They are created when a user’s browser loads a given website: the site sends information to the browser, which then creates a text file. Each time the user returns to the same site, the browser retrieves this file and sends it to the website’s server.

We can distinguish two types of cookies, which do not have the same purposes: technical cookies and advertising cookies:

  • Technical cookies are used throughout your browsing, in order to facilitate it and perform certain functions. A technical cookie can, for example, be used to memorize the responses provided in a form or the user’s preferences regarding the language or presentation of a website, when such options are available.
  • Advertising cookies can be created not only by the website on which the user is browsing, but also by other websites serving advertisements, announcements, widgets or other elements on the displayed page. These cookies can in particular be used to carry out targeted advertising, that is to say advertising determined based on the user’s navigation.

We use technical cookies. These are stored in your browser for a period which cannot exceed six months.

We do not use advertising cookies. However, if we were to use them in the future, we will inform you in advance and you will have the possibility, if necessary, to deactivate these cookies.

We use or may use Google Analytics which is a statistical audience analysis tool which generates a cookie to measure the number of visits to the site, the number of pages viewed and visitor activity. Your IP address is also collected to determine the city from which you are connecting. The retention period of this cookie is mentioned in article 7 (v) of this charter.

We remind you for all purposes that you can oppose the placement of cookies by configuring your browser. Such refusal could, however, prevent the proper functioning of the site.

Consent

When you choose to communicate your personal data, you expressly give your consent for the collection and use of it in accordance with what is set out in this charter and the legislation in force.

Third party services used on this site

  • Google analytics
  • Google Adsense
  • YouTube.com
  • Dailymotion.com
  • Twitter.com
  • instagram.com
  • facebook.com

Other Information About Cookies

HOW GOOGLE USES CERTAIN DATA COLLECTED WHEN YOU USE OUR PARTNERS’ SITES OR APPLICATIONS.

CONSENT RULES FOR EU USERS

RULES FOR GOOGLE ANALYTICS ADVERTISING FEATURES

European legislation relating to cookies

IAB Europe Guidance: FIVE PRACTICAL STEPS TO HELP COMPANIES COMPLY WITH THE E-PRIVACY DIRECTIVE

Belgium: Commission for the Protection of Privacy ( FRENCH | DUTCH )

Czech Republic : ÚŘAD PRO OCHRANU OSOBNÍCH ÚDAJŮ

Denmark: GUIDELINES ON EXECUTIVE ORDER ON INFORMATION AND CONSENT REQUIRED IN CASE OF STORING AND ACCESSING INFORMATION IN END-USER TERMINAL EQUIPMENT

France: NATIONAL COMMISSION FOR COMPUTING AND FREEDOM

Germany : EC COMMUNICATIONS COMMITTEE WORKING DOCUMENT ON IMPLEMENTATION

Greece: Η ΧΡΉΣΗ COOKIES ΣΤΟ ΔΙΑΔΊΚΤΥΟ

Ireland: GUIDANCE NOTE ON DATA PROTECTION IN THE ELECTRONIC COMMUNICATIONS SECTOR

Italy : GUARANTEE FOR PERSONAL DATA PROTECTION

Luxembourg: NATIONAL COMMISSION FOR DATA PROTECTION

The Netherlands : AUTHORITY CONSUMENT IN MARKT

Spain: DATOS PROTECTION AGENCY

United Kingdom : COMMISSIONER’S OFFICE INFORMATION

Section 29

GUIDELINES ON GATHERING CONSENT FOR THE DEPOSIT OF COOKIES (PDF)

EXEMPTION FROM THE CONSENT REQUIREMENT FOR CERTAIN COOKIES (PDF)

ONLINE BEHAVIORAL ADVERTISING (PDF)

10. Consent

When you choose to communicate your personal data, you expressly give your consent for the collection and use of it in accordance with what is set out in this charter and the legislation in force.

11. Access to your personal data

In accordance with Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms, you have the right to obtain communication and, where applicable, rectification or deletion of data concerning you, through online access to your file. You can also contact:

  • email address: YOUR@MAIL.FR

Please note that any person may, for legitimate reasons, object to the processing of data concerning them.

12. Changes

We reserve the right, at our sole discretion, to modify this charter at any time, in whole or in part. These modifications will come into force from the publication of the new charter. Your use of the site following the entry into force of these modifications will constitute recognition and acceptance of the new charter. Otherwise and if this new charter does not suit you, you will no longer have to access the site.

13. Entry into force

This charter came into force on 18 06 2024

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